When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
Good service, Zihao is a handsome guy and nice, Candice is a easy going lady, I love her services as well
Reading and understanding the NX300h manuals is really overwhelming.
I noticed even after driving 600 kM. I did not see the gasoline consumption anywhere near the EPA rating. Not sure how much running-in has to be before I get to see the EPA rating.
Over the years I have purchased more than 15 new cars, my experience with this dealership is by far the best. My thanks to Kevin Neil, the sales consultant, Jason Clarke, the sales manager, Candace He in finance and Andy who delivered the car to us.
If you're buying a luxury vehicle, you'll receive a buying experience from Lexus of Royal Oak that is 5 stars.
Kevin was super helpful in assisting in the purchase of my my new car. He went above and beyond in the sale process. For example he picked me up to look at the car I was interested in, he always offered coffee and water, and responded to my questions promptly on text. I would definitely recommend anyone interested in buying a car to go see Kevin.
Alex Richardson of Lexus Royal Oak was professional, sincere and extremely helpful. He offered excellent services to complete the transacations regarding the lease of my RX350. He provided detail information for me to evaluate the options and process. I would like to thank Alex for his help and support. He represents the high class pre-sales and post-sales services of Royal Oak Lexus.
Dealing with Kevin was a breeze. I really enjoyed how he wasn’t just looking to make a quick sale but instead actually looking to fulfill our needs. I will definitely be dealing with Kevin for all my vehicle needs going forward!
Great customer service, couldn’t have asked for a better experience.
Purchased a new car and everything was as expected. Kevin Harrack was clear, crisp and straight forward to deal with and answered all our questions patiently.
Overall a great positive experience.
Thank you to Mike Chow, Candice He, Kevin Neil, Andy Chan and Jason Clarke for an exceptional service!! 👍🏻👍🏻 You guys are amazing and I love my 2019 NX!
We had a wonderful experience at Royal Oak. Kevin Neil, Dee Leppky and the rest of the team was very welcoming and nice. They listened to our needs and was willing to meet them. I had a very positive experience and would recommend Lexus of Royal Oak to anyone.
Adrian made the entire car buying experience easy. No pressure, test drive, easy negotiation and extremely accommodating. Will be using Royal Oak Lexus next time, should I ever need to since Lexus’ are so damn reliable.
Easy breezy. My very first purchase on a car and my good friend Stewie provided me with smooth, easy to understand info about what i need to know being a first time buyer.
Overall excellent experience and service!
Thanks again to Stewie & D!
Buying a new vehicle should be stress free and fun. At Lexus of Royal Oak, Stewart Lum and Dee Leppky made all they could and went the extra mile to make my expiriece super....I will recommend Lexus of Royal Oak to my friends and family
I cant speak to the full sales process but we went into take a look at the new ux. It was a very professional experience and we have no real complaints. The sales staff was accommodating with out being aggressive. We didnt feel like blood in the water.
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