When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
Great people, had a great Experience with Gerald and everyone else! I would recommend the Lexus Royal Oak to any one! Thank you very much for our new vehicles!
Went in for a recall. Staff was great. Samantha did an amazing job. Everything was quick and painless. Really appreciated the loaner car for the day.
Absolutely happy with the staff — the job was done quickly and flawlessly. They’re very helpful and informative! Thanks for doing a fantastic job with my IS!
Expensive, called toyota to service my brand new lexus and it was cheapier than taking it to lexus for the same type of service.
Our experience at Lexus of Royal Oak was great! As a first time buyer at this dealership, the sales and finance team provided us with a comfortable venue, timely information and personal attitude to ensure we were making an informed decision when it came to purchasing the vehicle. We would highly recommend Wayne and Alex to friends and family in the future! Thanks once again.
My first time in a Lexus dealership and Adrian made it a very informative and relaxing experience. Thank you for the help.
Adrian from sales was great. He took the time and helped find me the vehicle that best suited my needs.
Remainder of the team was equally helpful and great in accommodating requests, which makes one sometimes question if this dealership has a different philosophy from the rest. Whatever it is, they have it right and I felt valued as a long term customer throughout the purchase process.
I had a really good experience purchasing a new vehicle from Lexus of Royal Oak. They were very easy to work with and they were committed to doing things with the highest quality.
Good service, Zihao is a handsome guy and nice, Candice is a easy going lady, I love her services as well
Reading and understanding the NX300h manuals is really overwhelming.
I noticed even after driving 600 kM. I did not see the gasoline consumption anywhere near the EPA rating. Not sure how much running-in has to be before I get to see the EPA rating.
Over the years I have purchased more than 15 new cars, my experience with this dealership is by far the best. My thanks to Kevin Neil, the sales consultant, Jason Clarke, the sales manager, Candace He in finance and Andy who delivered the car to us.
If you're buying a luxury vehicle, you'll receive a buying experience from Lexus of Royal Oak that is 5 stars.
Kevin was super helpful in assisting in the purchase of my my new car. He went above and beyond in the sale process. For example he picked me up to look at the car I was interested in, he always offered coffee and water, and responded to my questions promptly on text. I would definitely recommend anyone interested in buying a car to go see Kevin.
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