When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
Amazing service and overall experience. Everyone is friendly, knowledgeable, and helpful. Great team! The dealership leverages technology to communicate wait times and when servicing is complete which I found super handy.
recently just bought a Lexus is300, salesmen Wayne Chak was the one helping me to find my vehicle. He helped me in every aspect, answer all the questions I didn't know, a really big help for me!! Thanks for everything with helping me to get my new car.
I recently purchased my car from Lexus of Royal Oak.I was helped by Austin who was extremely knowledgable and helpful. Would recommend this dealership to others.
Awesome experience as they really know how to treat the customer. More companies need to be this customer driven not just in words but in action. Totally recommend them if you’re looking for new or pre-owned.
Very confident, Strong, wildly arrogant sales manager. could not love him more. We should feel guilty to ask for even a bit update for just waiting that short time. so let us try harder to break the your customers waiting record.
Everyone on the sales team at Lexus of Royal Oak were extremely friendly and helpful.
The owners wife, got me a coffee while my wife and I waited. Now that is service!
Very professional service, will recommend and will purchase again in the future. Gerald and the team were fantastic to deal with.
Everytime you step into Lexus of Royal Oak, it's an incredibly amazing experience. Very friendly staff and sales folks that don't rush you into a purchase. It gets better as you buy from the dealership. Everything from valet service to a nice bistro to a spa, you feel pampered. The dealership is surely worth considering on your next vehicle purchase.
Always have such a great experience in their service department with my IS-350. I always deal with Samantha Lamb and she has always provided outstanding customer service. She is very knowledgeable and has always been very easy to deal with. She goes above and beyond to make sure that I always have a positive experience. Highly recommend this dealership and Samantha.
Great services, great Lexus. We love RX350 that we got from your guys and deeply appreciate your helps, Zihao LI. Please let me know when you will have that mini van. Thanks.
The experience was excellent. The representative (Li, Zihao) attentively listened to my demands, walked me through all available options, and provided good recommendations to me.
Buying a used car is normally a hectic job, but at Lexus of royal oak it was really made easy for us.
We would recommend this dealership for anyone who wants the best customer service and great people to work with.
Adrian and Alex at Lexus we’re very professional and helpful in helping us buy our new vehicle. Highly recommend Lexus of Royal Oak for the future.
My experience at Lexus of Royal Oak was first class! Zihao was extremely professional and friendly on finding a good car that met my needs. I want to thank him for being so caring for the customer Great sales service and overall great experience. Highly recommended it!!!
Great experience! Our sales person Ricky Li was really patient with us and knowledgeable. Really appreciate his help.
It was a very pleasant experience. Ricky Li and Alex were very helpful throughout the process. We are very happy to recommend Royal Oak Lexus.
Great customer service, friendly staff, highly recommended dealership, Zihao Li was very helpful on my recent purchase!
Great experience at Lexus Royal Oak. The staff took the time to be very thorough with me and were very honest. There was not a lot of pressure into purchasing a vehicle so it felt very comfortable. Big shout out to Ricky for the help!
Great people, had a great Experience with Gerald and everyone else! I would recommend the Lexus Royal Oak to any one! Thank you very much for our new vehicles!
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