When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
Purchased a new car and everything was as expected. Kevin Harrack was clear, crisp and straight forward to deal with and answered all our questions patiently.
Overall a great positive experience.
Thank you to Mike Chow, Candice He, Kevin Neil, Andy Chan and Jason Clarke for an exceptional service!! 👍🏻👍🏻 You guys are amazing and I love my 2019 NX!
We had a wonderful experience at Royal Oak. Kevin Neil, Dee Leppky and the rest of the team was very welcoming and nice. They listened to our needs and was willing to meet them. I had a very positive experience and would recommend Lexus of Royal Oak to anyone.
Adrian made the entire car buying experience easy. No pressure, test drive, easy negotiation and extremely accommodating. Will be using Royal Oak Lexus next time, should I ever need to since Lexus’ are so damn reliable.
Easy breezy. My very first purchase on a car and my good friend Stewie provided me with smooth, easy to understand info about what i need to know being a first time buyer.
Overall excellent experience and service!
Thanks again to Stewie & D!
Buying a new vehicle should be stress free and fun. At Lexus of Royal Oak, Stewart Lum and Dee Leppky made all they could and went the extra mile to make my expiriece super....I will recommend Lexus of Royal Oak to my friends and family
I cant speak to the full sales process but we went into take a look at the new ux. It was a very professional experience and we have no real complaints. The sales staff was accommodating with out being aggressive. We didnt feel like blood in the water.
Alex did an amazing job of getting us in the right vehicle for the right price! He was great to work with, no pressure.
We have purchased 4 Vehicles from Royal Oak Lexus. They are by far the best dealer we have ever dealt with from the sales department to service to parts. They treat us like a family and we trust them totally. A statement I would not make about any other car dealership I have ever dealt with. Keep it up Royal Oak- you have set the bar high for every other dealer and car manufacturer.
We are very satisfied with our car we bought Excellent service very friendly services I recommend to buy from Lexus Of Royal Oak any day
Alex is a great communicator and easy to deal with. He’s very knowledgeable and answers all your questions without any filler. I wouldn’t hesitate recommending Alex and this dealership to anyone of my friends and family. Will definitely reach out to him again when I need another vehicle.
I've paid several visit to this dealership when shopping for a new vehicle as my current one is close to lease end. The salesman (Zihao Li) is very helpful, knows models very well, and gives recommendations that meets customers' need.
I came to the factory two months ago. Zi Hao is one of the most enthusiastic sales I have been met. He was so professional and provided to me huge selections to choose from. I strongly recommend that come here and consult him if u looking for a Lexus car :)
Just purchased from their used inventory . Great customer service. Great atmosphere. No pressure selling and overall could not have asked for a better experience and sales person
The whole team at Lexus Royal Oak was so helpful and accommodating. They went out of their way to rectify an issue with my car purchase and ensured that I was satisfied and taken care of!
Came in to look at a Lexus, even though we didn't end up buying the service we received from Kevin Neil was above and beyond. From the coffee to the test drive it was a great experience. When we are ready Lexus will definitely be our first choice!
Rav
Specials
I have read and agree to the Terms and Conditions*
Terms and Conditions
*Internet Offers Only and Offers cannot be combined with any other offers. Offer not valid with previous price quotes.
