When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
Alex is a great communicator and easy to deal with. He’s very knowledgeable and answers all your questions without any filler. I wouldn’t hesitate recommending Alex and this dealership to anyone of my friends and family. Will definitely reach out to him again when I need another vehicle.
I've paid several visit to this dealership when shopping for a new vehicle as my current one is close to lease end. The salesman (Zihao Li) is very helpful, knows models very well, and gives recommendations that meets customers' need.
I came to the factory two months ago. Zi Hao is one of the most enthusiastic sales I have been met. He was so professional and provided to me huge selections to choose from. I strongly recommend that come here and consult him if u looking for a Lexus car :)
Just purchased from their used inventory . Great customer service. Great atmosphere. No pressure selling and overall could not have asked for a better experience and sales person
The whole team at Lexus Royal Oak was so helpful and accommodating. They went out of their way to rectify an issue with my car purchase and ensured that I was satisfied and taken care of!
Came in to look at a Lexus, even though we didn't end up buying the service we received from Kevin Neil was above and beyond. From the coffee to the test drive it was a great experience. When we are ready Lexus will definitely be our first choice!
Rav
A really good experience at Lexus of Royal Oak buying our RX350. Staff were very knowledgeable, friendly and great to deal with.
Brad
I went there today and had the best experience with David at the LEXUS OF ROYAL OAK!
I was a little nerves because of something wrong with my car between the other Auto shop. He was very patient and welcome.
He wrote down what’s going on with a car and explained well!
Thanks so much for all your help David. I am very pleased with your service and will be change the new car with you guys!!!
A big thank you to Mr. Kevin H for his wonderful service helping us get a Lexus IS250 for my brothers 18th Birthday. Thank You for the GREAT service, Lexus never fails to exceed expectations.
5 Stars
Lexus was terrific to me and being flexible with the options available with cost. They provided A1 customer service with a great team of staff. highly recommend Royal Oak of Lexus and Find Gerald to Help you out if he’s there! (He’s awesome)
Absolutely pleased with their professionalism and quality of service. I have been there many times and it is always refreshing to see good customer service. They have an awesome waiting lounge with all kinds of coffees and lattes. Super clean premises and parking lot. Good job guys!
Great experience working with Kevin and the team. They were very personable and warm. They made us feel welcome. I will recommend Royal Oak Lexus anytime.
Bought RX from Zihao, great team at Lexus of Royal Oak. Thank you to Zihao and Mike for the help. Best car business service I ever seen.
Amazing service. Really made buying a new car painless. Would definitely buy another car at this location. Appreciated the hard work of the staff and how nice they were to deal with.
Adrian and Deanne provided me with excellent service. They are patient answering all my question and they don't sale things that I don't need.
Traded Honda Ridgeline 2017. I was first time in Royal Oak, very impressed with the service provided. Alex is awesome guy to deal, very polite and explains detail. Would recommend to go there if anyone needs vehicle.
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