When you enter the showroom at Lexus of Royal Oak, we know you're here to experience amazing. Lexus is best known as one of the most reputable, reliable and desired automobile brands on the market. But you already knew this, you've done your research. You're here to see if our team can provide you with the Lexus experience that checks all of the boxes: providing value, peace of mind, safety, and superior comfort, no matter where you take it and through any driving condition.
We are a family-owned and operated dealership, and we've been in this business for two generations. We've supported thousands of customers through the lifetime of their vehicles and we know the high of purchasing a new car comes from knowing you've got the car you've been coveting along with trust that you can rely on the expertise and support of our team now and in the future. We are committed to keeping that sensation alive.
Our showroom is designed to welcome, celebrate and indulge you, because why should your vehicle get all the tender loving care? From hospitality to sales and service, we know you by name, your story and your history with our dealership. Nothing matters more to us than how you feel leaving our dealership.
A 5 star service from Lexus of Royal Oak from initial purchase of vehicle right to the delivery of vehicle. All the staff are fabulous to work with and really take care of their clients. Customer focus is never forgotten. I will keep going back as it is a real partnership! Thank you Lexus!
Knowledgeable, friendly & interested in you & your vehicle. Workmanship consistently good.
The dealership is clean. Support staff are always friendly. Services like newspapers, coffee & snacks are appreciated while waiting.
Most importantly, the vehicles perform well with high reliability.
Excellent customer service experience. Started with checking in, the shuttle service , and check out.
Explanation of work completed and charges. I will be back there.
Nick was amazing, the service that he and the rest of the Lexus Royal oak staff gave us on the purchase of our new vehicle was top notch. Even though we were buying a used vehicle were treated like gold and the vehicle was so immaculate on delivery it was hard to believe that it was used at all!
Both Mr Neil and Mr Chan did a very professional job. I will need to return for more education on the many wonderful options that Lexus has available on my NX300. The overall atmosphere leaves one knowing they made the right choice.
I enjoy the service provided by Alex Richardson. He answered all my questions. He know his product really well.
Simon
Kevin was amazing. Very knowledgeable about the brand. This was my first vehicle purchase in 11 years and Kevin spent so much time with my husband and I answering lots of questions. Best buying experience ever and would highly recommend Lexus Royal Oak and especially Kevin as a sales person. Very happy customer!!!
My experience with Royal Oak Lexus & their staff is & always has been beyond compare. Each & everyone has been most helpful with their assistance & providing professional advice. The service has been exceptional.
Always a pleasure taking my car in for service. The staff are extremely helpful and make you feel like you're at home.
Lexus of Royal Oak in my opinion has the best Service Department in the City!!!! They always do their best to fit me in and give me an honest diagnosis of what my car needs. Trust them 100%, will always go here to have my car serviced. My next car will definitely be a Lexus from here as well!!!!
Amazing service from start to finish! You make going to a dealership an experience I wish I didn’t have to wait another 6 months to experience! Pedicures, lattes and my vehicle detailed! 😊
The service that was provided for me was great! The people were so kind and very helpful towards my husband and I.
The sales people, tech person, reception, barista, finance all were very friendly and welcoming. All were informative. You feel welcome when you walk in the door.
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*Internet Offers Only and Offers cannot be combined with any other offers. Offer not valid with previous price quotes.
