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Lexus of Royal Oak is proud to be the recipient of the Pursuit of Excellence Award for 2020. In our 7 years of business, we’re happy to have received this Pursuit award for 5 of those years, demonstrating our consistency at being one of the top Lexus dealers in Canada. We’re extremely honoured by each of these awards, as they’re largely based on a focus of ultimate guest satisfaction. At our dealership, we always strive to meet and exceed expectations with each and every person that enters our doors, calls us on the phone or visits us online. As a 2020 Pursuit of Excellence Award winner we’re thankful for this honour not only as a recognition of our past work but also as a symbol toward the future, for our dedicated sales & service team to not only maintain, but improve this high level of care for our valued guests.

What is the Pursuit of Excellence Award?

The Pursuit of Excellence award is a recognition from Lexus Canada of the top Lexus dealers in the country, geared toward the high standard levels put forth by the sales, service and support teams when it comes to guest service, satisfaction and overall dealership performance. The award covers 19 different categories, but with this guest satisfaction facet as the primary driving force behind its criteria. This award is extremely coveted, and we’re glad to be part of a select group to have received this distinguished award in Lexus customer service.

How Lexus of Royal Oak Provides VIP Guest Service

When you buy and service at Lexus of Royal Oak, it’s unlike being at any other car dealership in Calgary. You get a VIP treatment each and every time at our state-of-the-art location, with our countless luxury amenities that go beyond just our high grade technical service prowess and friendly demeanor, it’s an elevated experience in every aspect. Our dealership is home to a variety of amenities that put our guests first. These include:

  • Royal Lounge (complimentary Wi-Fi, 70-inch TV)
  • Royal Spa (manicure & pedicure services)
  • Barista bar (coffee, tea & light snacks)
  • 17-vehicle showroom
  • 18 service bays
  • 8 detail bays
  • Express service
  • On-site tire storage
  • Inter & exterior detailing
  • Lexus loaner fleet
  • Rewards membership
  • & more

“We are honoured to have received this prestigious award yet again. This is another example of the hard work and dedication our staff make every day to create an ownership experience that is second to none. I would like to thank our dedicated staff and loyal customers it’s because of you that we received this award.”

Todd Richardson (General Manager/Partner)

If you’d like to learn anything more about our amenities, or how you can experience the Lexus of Royal Oak difference yourself, please don’t hesitate to reach out to us for your sales, financing, service, parts, detailing needs or beyond, we’re always happy to assist.

Read on with more of our blogs here:

Why Service Your Vehicle at Lexus of Royal Oak?

Why is Lexus Maintenance Important?

Is it Expensive to Maintain a Lexus?