Award-Winning Dealership & Brand

Pursuit of Excellence 4 Consecutive Years

 

LEXUS OF ROYAL OAK'S LEXUS PURSUIT OF EXCELLENCE AWARDS

When we opened Lexus of Royal Oak on Valentine’s Day in 2014, we committed to providing each guest who walks through our doors with an unforgettable guest service experience that makes them feel valued and cared for. Since our opening, our teams unwavering focus on building relationships with our guests has been recognized by Lexus Canada, earning us seven 'Pursuit of Excellence Awards' in our nine years of being open. These awards honour dealers who take the time to ensure every Guest can make the most out of theirs and thanks them for their unconditional professionalism and commitment.

LEXUS RANKS HIGHEST OVERALL IN J.D POWER DEPENDABILITY STUDY

Along with our pride for being guest-focused, we are honoured to represent an award-winning brand that manufactures award-winning luxury vehicles. In 2023, Lexus has accumulated some of the most coveted unbiased, third party awards.
Lexus, as a brand, has once again been named J.D Power’s most dependable automaker of 2023, for the third consecutive year. In addition to ranking highest in vehicle dependability, Lexus won three segment awards:

  • Small Premium SUV:
  • Lexus UX (4th consecutive year)
  • Compact Premium Car:
  • Lexus IS (3rd consecutive year)
  • Large Premium SUV:
  • Lexus LX

    J.D Power is a third-party data analytics group that annually measures the number of problems experienced per 100 (PP100) vehicles within the past 12 months by original owners of three-year-old vehicles. According to the J.D Power 2023 Vehicle Dependability Study, the industry average is 186 problems per 100 (PP100) vehicles. Lexus, on the other hand, leads with a score of 133 PP100. That’s 53 less problems than most vehicles.

  • Lexus most dependable
    2023 Lexus NX apple carplay android auto

    LEXUS ES WINS KELLEY BLUE BOOK BEST BUY AWARD

    Along with Lexus continuously being recognized as the most dependable brand overall, its models have been gaining recognition for the same reason: luxury uncompromising of reliability, a difficult combination to achieve that Lexus has perfectly mastered. The Lexus ES has won the 2023 Kelley Blue Book Best Buy Award among luxury cars once again, marking the fifth year in a row the ES has driven away with this title. Matt Degen from Kelley Blue Book deemed the 2023 Lexus ES as the “automotive equivalent to a fairy tale” due to its great value, powertrain variety, and reliability. Kelley-Blue book is a third-party valuation and automotive research company trusted by consumers and the automotive industry.

    2023 LEXUS NX SERIES IS AJAC'S 'BEST MID-SIZE PREIMIUM UTILITY VEHICLE IN CANADA FOR 2023

    The 2023 Lexus ES is not the only Lexus model garnering attention from third-party sources. The members of the Automobile Journalists Association of Canada (AJAC), an association of professional journalists, writers and photographers whose focus is the automobile and the automotive industry, voted the 2023 Lexus NX series the “Best Mid-Size Premium Utility Vehicle in Canada for 2023”. The 2023 Lexus NX was ranked against the Land Rover Range Rover, Infiniti QX60, Genesis GV 70, and Acura MDX and Rover Range Rover, leading with an overall score of 781.

    2022 Lexus NX technology
    2022 Lexus NX hybrid

    Efforts have been made to ensure the accuracy of the information presented above. Information used is taken from J.D Power, Kelley Blue Book, and AJAC.