As a consumer in today's world, your choices are endless. We appreciate you entrusting our Dealership as your personal guide through your service process.

In return, we pledge the continued commitment of our staff to exceed your expectations and treat you like royalty.

In the quest to exceed your expectations, we have crafted a rewards program that benefits you every time you visit our service, Parts and Detail departments.

As a rewards members, you get

  • 10% of all qualified purchases towards the purchase or lease of your next new or pre-owned vehicle from Lexus of Royal Oak
  • $250 in Bonus points and a $150 cheque for every new Guest you refer
  • Up to $50 in Bonus points when you have a service visit total over $200
  • Automatic gift certificates when you reach qualified point levels(without any decrease in your collected points)
  • Lost Key Return Service
  • Complimentary Exterior/interior Royal Clean
  • Courtesy Shuttle Service
  • Barista Service
  • Entries in numerous contests and FREE giveways

As a Royal VIP rewards member, you get

  • All the benefits of a Royal Rewards Member, plus A $100 First Time Point Bonus when you use your key tag or card for the first time.
  • Complimentary manicure or pedicure at your next service visit, (book in advance to ensure availability)
  • Access to our City Wide Valet Service
  • Access to a Lexus Loaner Vehicle while your Lexus is in for service.
  • Invitations and Access to special promotions and events
  • Invitations to our annual Lexus events
  • A first time Points Bonus of $50 when you come in for your first detail.
  • A complimentary Touch Up paint pen or other surprise gift when you come for your 1600km Personalization Inspection.
  • $15 in Bonus Points when your vehicle is in service for services covered by your warranty or your extra care protection plan.
  • Complimentary Windshield Chip Repair (upon request) when in for service
  • $50 in Bonus points every time you attend and swipe your VIP key tag or card at a Royal Ownership Experience Event.
  • A Private Travel Concierge
  • A 10% discount at the Lexus Boutique
Book your next service appointment and start collecting rewards
1. What kind of appointment would you like to book?* Check all that apply
Service AppointmentDetail Spa AppointmentLexus/Transport Canada Service Campaign Appointment
We also offer spa upgrades to the basic service clean, Inquire within the comments section.


Please complete the form below and one of our representatives will contact you as soon as possible to confirm the availability of your appointment date and time.

2. Customer Information*

First Name*

Last Name*

Cell Phone*

Home Phone*

Preferred Number*

Best Time to call
AnytimeMorningAfternoonWeekend

Email Address

How are we best to inform/communicate your appointment with you.


3. Appointment Date*
Preferred Appointment Date

Alternative Appointment Date

4. Benefits
Are you a Royal Rewards Member *
Yes, I'm a Royal Reward MemberYes, I'm a Royal VIP Rewards MemberNo, I'm not a Rewards Member
All members enjoy complimentary access to:
Please indicate any interest in the below amenities.
Express after hours key drop offLexus Shuttle ServiceRelax in one of 2 Lexus Lounges, and let our Barista serve you a favourite beverage
VIP Reward members enjoy complimentary access to:
Complimentary Manicure or Pedicure while you waitLexus Loaner VehicleLexus City Wide Valet Service


5. Vehicle Information

Year*

Make*

Model*

Trim*

Comments

This is a booking request: Please note your requested day/time and preferred transport method may not be available. Your appointment is time stamped and will be placed in the order it was received by our service appointment center. We do everything to accommodate your preferred appointment time and match it up with chosen amenities.
An appointment co-ordinator will contact you by your initial preferred communication method to confirm your booking details.