Lexus Service Centre COVID-19 Policies | Lexus of Royal Oak

2022 Lexus car driving down a city street

How Lexus Will Safely Service Your Vehicle During the COVID-19 Pandemic

Here at Lexus of Royal Oak, our team is doing its part to ensure COVID-19 procedures and precautions are being followed. Drivers who need to take their vehicle in for service can rest assured that the process will be as safe as possible. Below, we’ve highlighted all the ways we’ve adapted our service centre in light of the COVID-19 pandemic. 

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Virtual Meetings

To avoid unnecessary contact, virtual appointments are available with our team. If you have any questions for our team or need to discuss a specific vehicle service, we highly encourage our drivers to schedule a virtual meeting with one of our service technicians. We’ve also made it simple and quick to schedule your service appointments right here on the Lexus of Royal Oak website. 

Deep Cleaning

The service team here at Lexus of Royal Oak is thoroughly cleaning the service centre to make sure it’s safe for our team members as well as our visitors. Our technicians wear masks and use fresh pairs of gloves for every vehicle they service. Tools, waiting areas, service counters and doorways are routinely disinfected throughout the day. 

2022 Lexus car driving down a snowy road

Physical Distancing

The team at Lexus of Royal Oak is following physical distancing guidelines to minimize contact between our staff members and visitors. Plexiglass partitions have been installed at interaction points, our waiting areas have been reformatted, and floor markers have been put down to help our customers stay 2 metres apart. 

How To Maintain Your Vehicle When Driving It Less 

Many drivers are using their vehicle less often than normal due to the pandemic. It’s important to note that even if your Lexus model isn’t being driven, it should still be taken in for vehicle service. When vehicles sit for extended periods of time without use, they can fall into a state of disrepair that may require costly services to fix. The Lexus of Royal Oak team can help drivers put together a routine maintenance schedule to ensure their vehicle is being taken care of properly. 

Stop in for Service at Lexus of Royal Oak

You can trust your vehicle with our expert team of technicians at Lexus of Royal Oak. Our dealership is dedicated to making sure our customers’ Lexus models stay in great working condition. We’ve made it simple for vehicle owners to schedule their service appointments right here on our website. Have any questions about our services? Our Service Department can be contacted through our website or by calling our team at (403) 296 - 9696.