We offer vehicle service, repair, and maintenance for all Lexus models and every other vehicle make and model with a five day service appointment guarantee. From express oil changes and lube servicing to engine repair or transmission replacement, we have all your needs covered. We welcome all guests, and if you're from the Calgary, Airdrie, Canmore, Banff, Red Deer, or Okotoks area, we're close by and happy to serve.
Our Service and Repair department is praised by our guests who tell us "Everyone at Lexus of Royal Oak were very professional, and their customer service is amazing. I would not hesitate to recommend this dealership". "How many dealerships can offer to get your vehicle in 24 hours, with a complimentary interior/exterior detail (which is great if you have kids), complimentary windshield repair for rock chips, a complimentary manicure…" We go that extra mile to offer unparalleled customer service on par with the unparalleled quality manufacturing that goes into every Lexus.
It's true that our Service Technicians have over 111 years' combined automotive technical experience, 50 of which have been spent servicing Lexus'. And you'll notice something special about our staff: they love their work and are passionate about helping you—and you'll love them for it. This is part of what we mean when we say we offer all our guests a Royal treatment when you visit us at Lexus of Royal Oak Calgary.
It's also true that our facility is premium quality. It's one of only a few facilities in Canada built according to Lexus' modern image and standards program. Our facility boasts 18 state-of-the-art service bays, so you can expect from us a quick service and turnaround. We carry factory Lexus and OEM parts too, so the same quality you expect from Lexus goes into every service and repair we perform on your vehicle.
Enjoy our onsite Royal Lounge and Spa with a manicure or pedicure while your vehicle is being serviced. You have the option of 2 Royal lounges, both equipped with free Wi-Fi, to sit back in while the Barista makes you a specialty coffee or tea.
We offer Express Service waiting appointments for prompt, efficient service or if you prefer to leave your Lexus with us for the day you can take the Royal VIP shuttle anywhere in the city. And, if you are a Royal VIP, you will have access to our ever-popular Lexus loaners or our city-wide valet service!
Don't hesitate to give us a call today and book that appointment you've been procrastinating about.
With all the advanced technology that has been developed and installed on your Lexus to provide you safety that extends from your car, to other cars it is important to know that much of this technology is hidden behind your windshield and performance of these features can be affected with the replacement of the windshield.
Have your windshield replaced with Lexus genuine OEM glass that comes with all the features to match your exact vehicle by Lexus technicians who will ensure top quality workmanship while being mindful of your Lexus Safety System+ Front Camera Optical (if equipped) and making sure all components are aligned and operating properly. Don't hesitate to call us for details regarding your windshield.
Beyond expert servicing by our Lexus-trained technicians, the highest-quality overall experience and attention to detail is the standard that each Lexus Guest can expect when they visit a Lexus dealership. This heightened level of care is part of our ongoing quest for the very best in service excellence — a level of excellence for which Lexus dealerships have gained national recognition.
For the second year in a row, J.D. Power has awarded Lexus Canada dealerships the highest rank in "Highest Overall Customer Satisfaction Among Service Provider Brands". This prestigious recognition is based on a study of more than 12,340 Canadian vehicle owners whose vehicles are between 4 and 12 years old. The study measures overall satisfaction based on five key factors, including: service initiation; service quality; service advisor; service facility; and vehicle pick-up.
At Lexus, we're proud to be recognized for our service expertise, commitment to quality and focus on customer service — adding to the sincere pride we take in each and every Lexus Guest experience we create.
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