All Lexus owners are invited to call Lexus Roadside Assistance at 1-800-26LEXUS(1-800-265-3987). An approved roadside assistance provider will arrange to tow your vehicle to a Lexus Dealer or Lexus Certified Collision Centre.
It is also important to contact your insurance provider as soon as possible after an accident occurs. Your insurance provider may direct your vehicle to a pre-determined body shop. You are not obligated to take your vehicle to this body shop. It is your right to choose the collision repair facility to restore your Lexus to pre-accident condition.
Your Lexus has been engineered and manufactured to exact standard and tolerances. This requires in-depth knowledge of Lexus products, with parts manufactured specially for your vehicle, and repair equipment that is developed with the same degree of sophistication as your vehicle itself.
Using aftermarket or salvaged parts may alter the performance of your Lexus and may even affect the warranty on your vehicle.
No one knows your Lexus better than your Lexus Dealer and a Lexus Certified Collision Repair Facility.
Lexus Genuine Collision Parts
All Lexus vehicles are required to meet stringent safety standards to provide occupants with as much protection as possible during a collision. Body structures are designed and engineered to absorb and channel the forces of impact to maximize occupant protection. Lexus Genuine Collision Parts are also designed to meet those same standards. Lexus Genuine replacement parts go through the same tests and assessments as those conditioned on original factory installed parts. You can count on the quality and reliability built into every Lexus Genuine Collision Part.
Your Lexus Certified Collision Center is committed to providing you with superior customer service and returning your vehicle to you as quickly as possible. With direct access to Lexus comprehensive factory information, repairs are fully guaranteed. Your Lexus will be restored to its pre-accident condition and we are confident your experience will be positive, given the circumstances.
Make sure that your insurance company knows that your expectations as a Lexus owner are that:
- Your vehicle has to be restored to its pre-accident condition using Lexus Genuine Parts;
- The repairs should be carried out by a Collision Centre recommended by your Lexus Dealer or Lexus Certified Collision Centre;
- The Technicians who work on your Lexus vehicles should be Lexus trained technicians
Concours Collision Centres is our Lexus Certified Collision Partner
They have undergone the meticulous systems and process training that is required by Lexus in order to obtain Lexus Certification.
Concours Collision Royal Oak Location
Address: 37 Royal Vista Drive NW T3R 0H9