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Very friendly, professional sales team. Stuart Lum was informed and great to deal with.
Just purchased my Lexus NX 300 sport from this location. Best customer service I have experienced from a salesperson Zihao Li. He was very professional and enthusiasm. He was extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which allowed us to eventually make a fantastic choice. An [...]
I always feel I"m in great hands whenever I step in the dealership. They also go the extra mile making sure you are aware of the process every step of the way.
Literally made a deal over Instagram and next thing I know I'm driving a Lexus. It was so easy working with Stewie, Alex, Candice, and Eddie.
Friendly and knowledgable staff, courteous and prompt service. I love this place. They make you feel like family.
I am driving my second vehicle from Lexus of Royal Oak and continue to use their service department after years of excellent care. They are always professional, accomodating, and friendly. I would keep driving a Lexus forever not only for the quality of their cars but the service support. My husband bought a Mercedes SUV two years ago and the differenc [...]
Jessica Lee Pineau
My wife and I didn't expect to purchase our 2020 RX 350 on our first day viewing. Kevin the sales person was wonderful and honest that we didn't need to go anywhere else.
Kevin was my sales guy and he was really nice and helpful. The dealership is really fancy and service made you feel luxurious. Happy with my purchase.
Great experience with Lexus of Royal Oak for my service on my RX350. Great customer service and response plus time management.